FAQs
Everything you need to know about booking and staying with The Midlands Host.
Booking & Check-in
Check-in is from 4:00 pm and check-out is by 10:00 am.
Early check-in or late check-out may be available by prior arrangement and subject to availability.
Yes, this may be available depending on our booking schedule. We’ll confirm availability up to 24 hours before arrival. Additional charges may apply.
Simply contact us via our website, phone, or email with your dates and requirements. We’ll confirm
availability and guide you through the booking process.
Booking direct ensures the best rates and a more personalised service.
Booking direct with The Midlands Host means:
- No platform or service fees
- Direct communication with a local host
- More flexibility for longer stays
- A more personalised booking experience
You'll receive the same high-quality accommodation—without the added costs.
Our cancellation policy may vary depending on the booking. Full details will be provided at the time of
booking confirmation.
If you have any questions before booking, feel free to contact us.
Payment is typically made via bank transfer to secure your booking.
We can also accept credit or debit card payments where bank transfer is not possible. Please note that a 3% processing fee applies to card payments.
Yes, the lead guest must be at least 21 years old.
Yes, we offer flexible accommodation for short, medium, and long-term stays. Our minimum stay is typically 4 nights, with the ability to accommodate extended stays lasting several months or more. If needed, we can also source additional properties through our network to suit longer-term requirements.
Property & Amenities
All properties offer secure, contactless check-in.
You will receive full check-in instructions and a unique access code prior to arrival.
Yes, all of our properties are fully furnished and ready to move into, providing everything you need for a comfortable stay.
Each property includes:
- High-speed WiFi
- Smart TV
- Comfortable bedrooms with storage
- Fully equipped kitchen
- Laundry facilities
Our properties are designed to offer a home-from-home experience and typically include:
- WiFi and Smart TV
- Fully equipped kitchens
- Laundry facilities
- Bed linen and towels
- Utilities included
- Parking (where available)
Yes, all properties include free high-speed WiFi, suitable for both work and streaming.
Yes, we provide fresh, professionally laundered bed linen and towels for every stay.
We provide essential toiletries such as shampoo, conditioner, and body wash to get you started. For longer stays, you may wish to bring additional items.
Most of our properties include free parking, either on a driveway or allocated space. Please refer to individual property listings for details.
Yes, additional services can be arranged depending on the property and length of your stay.
For longer bookings, we can organise:
- Regular cleaning and housekeeping
- Fresh bed linen and towel changes
Please let us know your requirements when enquiring.
No, our properties are fully self-contained and operate with contactless check-in rather than a reception.
This allows you to enjoy privacy and flexibility, while still having support available when needed.
During Your Stay
You can contact us directly at any time. We aim to respond quickly and ensure your stay runs smoothly from start to finish.
Yes, many of our properties are ideal for contractor stays, offering:
- Flexible sleeping arrangements
- Parking for vans
- Work-friendly spaces
- Convenient locations near major work sites
For security and insurance reasons, only registered guests are permitted to stay at the property.
If you wish to have visitors, please contact us in advance. personalised service.
No, parties or large gatherings are strictly prohibited.
Our properties are located in residential areas, and we ask all guests to respect neighbours at all times.without the added costs.
All properties are non-smoking indoors.
Smoking may be permitted outside where appropriate. Please dispose of waste responsibly.
If you have any questions before booking, feel free to contact us.
Additional Information
Yes, we regularly provide accommodation for NHS staff and healthcare professionals working away
from home.
Whether you're on placement, training, or temporarily based in the area, we can provide suitable, well-
located accommodation.
We primarily cover Birmingham, Solihull, and the wider Midlands. We can also source accommodation across the UK through our trusted network of providers. facilities
We can accommodate groups of all sizes, from individuals to larger teams.
We can also arrange multiple properties if required.
- Parking (where available)
Our service is completely free for guests.
We negotiate competitive rates directly with property owners, often lower than booking platforms, with
no hidden fees.
Yes, we regularly accommodate groups, families, and contractor teams.
Yes, we offer competitive rates for business and corporate bookings, particularly for longer stays or
repeat bookings.
Pets are not permitted in most properties. However, assistance dogs can be accommodated where
required.
We work with a trusted network of serviced accommodation providers who meet the standards of our
clients.
If you have a suitable property, please contact us with details and we’ll be in touch if it’s a good fit.